Lost Revenue Recovery Service
InterArc offers clients an Inward Interline Billings analysis, either on a second revision basis (Audit/Match Billings) or first revision basis (Prime Billing), and produces actual Reject Memo’s (RJM’s) on the client’s behalf.
By outsourcing their Inward Interline processes to InterArc airlines can concentrate on their Outward Billings (account receivables). This archeology service has no upfront fees and is success-based providing a win-win scenario - if InterArc does not find and recover over-billings there is absolutely no cost to the airline.
InterArc has never failed to recover revenues on behalf of its clients, so a small investment of time and resources by the client is well worth the return.
InterArc clients enjoy total transparency with real-time
web-based access to the online system which enables their review of work in
progress at any time. The system provides detailed statistics and reports on
“rejection reasons” to enable the correction of internal processes and/or
dialogue with interline
To ensure the most flexible and expedite implementation of the service, InterArc offers two operational procedures with data or physical documents. InterArc’s revenue accounting analyst must first upload the client’s SPA’s in the Interline Billing Solution (IBS) Prorate Engine in order to validate correctly interline agreements. InterArc’s proprietary IBS software provides the analyst with all the Factors & Provisos, RADTs, IROEs, XRATE, ATPCO, GDS access under a single integrated platform to improve our abilities to correctly prorate and validate corresponding interline revenues.
Following are the operational procedures in order of effectiveness:
Is the most efficient manner to process and validate interline data by combining the client’s sales information with the IDEC files. It provides better use of the software and improves the InterArc analyst’s productivity. It also provides a larger universe of the interline data increasing the potential to find over-billings.
- Data to include IDEC files plus sales information from ARC, BSP and “own”
- Client to provide a List of Rejections to be excluded from InterArc’s
- Data is submitted to InterArc’s FTP site with corresponding User ID and Passwords provided.
Client must submit to InterArc the following data files:
a) Client to submit BSP, ARC and “own” (direct) sales in established TCN formats (preferably). Upon implementation, InterArc proposes to obtain sales data as far as back as possible, preferably, 12 months to increase the “universe” of data.
b) Client to submit IDEC files corresponding to month top be reviewed.
b) Client to submit a file listing all coupons rejected (RJM coupon list)
during their Prime Billing process.
c) InterArc processes data and “matches” the interline (IDEC) data against the sales and excludes the rejections performed by Client. This now becomes the “workable” data which is reviewed by the InterArc analyst to find over-billings from the Client interline partners.
d) Client has access to InterArc’s web-technology to download RJM data and “batch” print Rejection Memos including supporting documentation in facsimile format.
Note: The above procedures are highly cost effective and provides a larger universe of data to increase recovery efforts and greatly reduces shipping costs of RJMs.
When data is not readily available, InterArc can provide the service by having the client send by courier all physical documentation (invoices, etc.) and provide access to view coupon facsimile or images (both e-ticket and paper) in airlines’ system. InterArc analyst will print the facsimile or image of documentation to substantiate RJMs.
a) Client sends by courier invoices to the InterArc BPO office on a routine basis.
b) Airline to provide access to view coupon facsimile or images via their revenue accounting system or other system.
c) InterArc analyst to review images for validation and prorate purposes.
d) Client to inform InterArc or provide listing of all rejections performed
during their Prime Billing process.
e) InterArc processes data to find
over-billings from interline
f) InterArc prints Rejection Memos including supporting documentation and sends by courier to Client.
g) Client has access to web-technology to download RJM data and view reports and statistics.
Notes: This procedure provides a solution for Clients unable to produce data but is a manual process, requires key-punch by InterArc staff and is less effective as InterArc analysts are unable to maximize the utilization of the IBS system and increases shipping costs between the Client and InterArc’s BPO office.
All pertinent documents are shipped to and from the InterArc BPO office:
c/o AvMan SAC (InterArc SP)
Attn: Operations Manager
Avda. Jose Larco 1150, Of. 203
Tel. Local +511-241-2699