Interline Archeology
Lost Revenue Recovery Service
Operational Procedures
InterArc offers clients an Inward Interline Billings
analysis, either on a second revision basis (Audit/Match Billings) or first
revision basis (Prime Billing), and produces actual Reject Memo’s (RJM’s) on the client’s behalf.
By outsourcing their Inward
Interline processes to InterArc airlines can concentrate on their Outward Billings (account receivables). This
archeology service has no upfront fees and is success-based providing a win-win
scenario - if InterArc does not find and
recover over-billings there is absolutely no cost to the airline.
InterArc has never failed to recover revenues on
behalf of its clients, so a small investment of time and resources by the
client is well worth the return.
InterArc clients enjoy total transparency with real-time
web-based access to the online system which enables their review of work in
progress at any time. The system provides detailed statistics and reports on
“rejection reasons” to enable the correction of internal processes and/or
dialogue with interline
To ensure the most flexible and
expedite implementation of the service, InterArc
offers two operational procedures with data or physical documents. InterArc’s revenue accounting analyst must first
upload the client’s SPA’s in the Interline Billing
Solution (IBS) Prorate Engine in order to validate correctly interline
agreements. InterArc’s proprietary IBS software provides the analyst
with all the Factors & Provisos, RADTs, IROEs, XRATE, ATPCO, GDS access under a single integrated
platform to improve our abilities to correctly prorate and validate
corresponding interline revenues.
Following are the operational
procedures in order of effectiveness:
Data Level
Is the most efficient manner
to process and validate interline data by combining the client’s sales
information with the IDEC files. It provides better use of the software and
improves the InterArc analyst’s productivity.
It also provides a larger universe of the interline data increasing the
potential to find over-billings.
- Data to include IDEC files plus sales information
from ARC, BSP and “own”
(direct)
sales.
- Client to provide a List of
Rejections to be excluded from InterArc’s
analysis.
- Data
is submitted to InterArc’s FTP site with
corresponding User ID and Passwords provided.
Client must submit to InterArc the
following data files:
a) Client to submit BSP, ARC and “own” (direct) sales in established TCN formats
(preferably). Upon implementation, InterArc proposes to obtain sales data as far as back as
possible, preferably, 12 months to increase the “universe” of data.
b) Client to submit IDEC files corresponding to month top be reviewed.
b) Client to submit a file listing all coupons
rejected (RJM coupon list)
during their Prime Billing process.
c) InterArc processes data and
“matches” the interline (IDEC) data against the sales
and excludes the rejections performed by Client. This now becomes the “workable”
data which is reviewed by the InterArc analyst to find over-billings from the Client interline
partners.
d) Client has
access to InterArc’s
web-technology to download RJM data and “batch” print Rejection Memos including
supporting documentation in facsimile format.
Operational Flow:
Note: The above procedures are highly cost effective and provides a larger
universe of data to increase recovery efforts and greatly reduces shipping
costs of RJMs.
Manual Level
When data is not readily
available, InterArc can provide the service by
having the client send by courier all physical documentation (invoices, etc.)
and provide access to view coupon facsimile or images (both e-ticket and paper)
in airlines’ system. InterArc analyst will
print the facsimile or image of documentation to substantiate RJMs.
a) Client sends by
courier invoices to the InterArc BPO office on
a routine basis.
b) Airline to provide
access to view coupon facsimile or images via their revenue accounting system
or other system.
c) InterArc analyst to review images for validation and
prorate purposes.
d) Client to inform InterArc or provide listing of all
rejections performed
during their
Prime Billing process.
e) InterArc processes data to find
over-billings from interline
f) InterArc prints Rejection Memos including
supporting documentation and sends by courier to Client.
g) Client has access to
web-technology to download RJM data and view reports and statistics.
Operational Flow:
Notes: This procedure
provides a solution for Clients unable to produce data but is a manual process,
requires key-punch by InterArc
staff and is less effective as InterArc
analysts are unable to maximize the utilization of the IBS system and increases
shipping costs between the Client and InterArc’s
BPO office.
All pertinent documents are
shipped to and from the InterArc BPO office:
InterArc
c/o AvMan SAC (InterArc SP)
Attn: Operations
Manager
Avda. Jose
Larco 1150, Of. 203
Miraflores,
Perú
Tel.
Tel. Local +511-241-2699