Interline Archeology

Lost Revenue Recovery Service

Service Description

Fact: Interline over-billings are an unfortunate reality of the airline industry. With its proprietary software and specially trained team of revenue analysts, InterArc has already recovered millions of dollars that were over-billed to its clients and would have gone undetected.

InterArc provides a service, with no up-front cost to the airline, that reviews inward interline billings (accounts payables) that the airline's Revenue Accounting department has already viewed and accepted as accurate. IATA's Clearing House allows a six month "window of opportunity" for rejections and counter-rejections between interline partners. InterArc's exclusive archeology service works within this timeframe to unearth and recover this buried revenue for its clients.

InterArc is able to work in either of two formats:

(a) with data (IDEC, BSP and the airlines own sales files) that is uploaded to InterArc’s web-based technology, to then validate and prorate the corresponding over-billings 

(b) the airline client couriers (at InterArc expense) the "accepted" invoices and documentation to InterArc's Lima, Peru or Rome, Italy BPO centers for the month(s) to be reviewed*

* Access is required to the client's Revenue Accounting system in order to facilitate the review of document images to validate and prorate the corresponding over-billings.

At the end of each month, after the airline's interline partner billings have been reviewed, all RJMs (Reject Memos) are prepared by InterArc for the airline to process via the ICH - and billing the airline’s corrected revenues. RJMs can either be batch-printed by the client or printed by InterArc and couriered at InterArc cost.

InterArc's client history documents a "finding" level of between 15 and 30% of revenues from coupons reviewed while Counter Rejects run at less than 3%. These statistics clearly attest to the high efficiency of InterArc's service.

InterArc client's RA staff enjoy real-time access to the online system enabling their review of work in progress at any time. The system provides detailed statistics and reports on "rejection reasons" to enable the correction of internal processes and/or dialogue with interline partners on how to reduce billing errors.

Formal Documents Required to Implement an Agreement

1. Confidentiality agreement (NDA) executed by InterArc

2. Scope of Work and Engagement Agreement executed by InterArc

3. Data File layout

Information required by InterArc from client:

1. Complete list of SPA's (updates to be sent when applicable)

2. Data (or invoices) to be sent to the InterAct FTP site on a routine basis (or sent by courier).

There is very little demand on the client's human resources during service implementation, and, even less ongoing.